Manages the Support of Customers and Technical Teams, Internal Support of Business Development
As Senior Director, Global Support, Todd leads the team responsible for functional and technical support of customers and technical teams, as well as the internal support of business development. Todd’s group handles all support inquiries, produces Learning Management System videos, and encourages users to learn, share, and connect in the Excel4apps Success Community.
Prior to joining Excel4apps, Todd served in multiple roles at WESCO Distribution, a leading industrial supplier, and led multiple process improvement projects utilizing LEAN, Six Sigma, and project management methodologies. In his more than 20 years at WESCO, Todd gained valuable cross functional experience working with Finance and IT professionals in analyst, design and management roles. With extensive experience in Finance and Accounting, Todd recognizes the challenges faced by organizations to generate accurate, cost effective and timely reports. His team is dedicated to enabling Excel4apps customers to overcome such challenges.
Todd obtained his Bachelor of Science in Accounting from the Indiana University of Pennsylvania and is a certified Project Management Professional. He resides with his wife Heather and four children in Pittsburgh, Pa., runs (or jogs) to offset his cravings for ice cream, enjoys youth sports, and occasionally finds time for a round of golf.