Product and Solution Training
Dave is responsible for training end users on Excel4apps reporting solutions. He assists clients with proof of concept reports and demo solutions at tradeshows, webinars, and upon request. Additionally, Dave provides troubleshooting and works closely with expert internal sources to assist customers in finding solutions to their reporting pains. He updates internal case logging systems, as well as, customers on a regular basis. Lastly, Dave supports the sales team with any issues and provide support where needed and tests new releases/new functionality during test cycles.